How to check Tiger coins
Clients may check the status of their Tiger Coins and the records of their usage via [Tiger Trade App > Me > My Activity > Tiger Coins].
How to obtain Tiger coins
Clients may obtain Tiger Coins by checking in everyday, completing tasks and challenges, as well as participating in online and offline activities initiated by Tiger Brokers.
Note: Participating in challenges limited to clients registered after 29 May 2019 (including the 29th of May).
How to use Tiger coins
Clients may enter the Tiger Coin Center via Tiger Trade APP and use Tiger Coins to redeem commission free trades, stock vouchers or free Reuters videos.
Is it possible to return or exchange rewards?
After a successful redemption, return or exchange is supported only if there is a quality or delivery problem. If the client finds that the product is damaged after delivery, or the received product does not match what the client redeemed or won, please contact client service at +65 6950 0591/ +65 6331 2277.
Do Tiger coins expire?
Tiger Coins are valid for two years, from the next day after the Tiger Coin is collected to December 31 of the second calendar year (less than one year is counted as one year), after which Tiger Coins will automatically expire. The Tiger coins will be used in the order they are received by the client.
Can Tiger coin be transferred or cashed?
Tiger Coins can only be used to participate in lucky draws or redeem corresponding goods or services in the Tiger Coin Center and do not constitute any client assets, so they are not transferable or redeemable for cash.
Anyone who participates in this campaign is deemed to have accepted all the rules of the campaign. Tiger has the right to adjust the rules for the use of Tiger Coins within the scope of the law and has the final right of interpretation.