Welcome to the Help Center.

 

1. How to do Currency Exchange?

1-1. Open Tiger Trade mobile APP, click ① Trade > Currency Exchange, or ② Me > Tiger Account > Prime - Securities Segment > Cash > Exchange, specify the currency and amount, and then exchange.

1-2. Open Tiger Trade PC APP, click Assets > Cash > Exchange, specify the currency and amount, and then exchange.

 

2. What is Currency Exchange?

Currency Exchange is the exchange of cash currencies in the client's Tiger Account. After depositing funds, the client may exchange the cash into different currencies and invest in corresponding markets, with no financing interest rate charged. Tiger Brokers supports trading in multiple markets with one account. Please refer to the following link to learn more about the current products available with Tiger Brokers: https://www.tigerbrokers.com.sg/help/detail/products-available.

 

3. What are the advantages of Currency Exchange?

Tiger Account is a multi-currency account that makes it easy for clients to trade the global markets. When trading global markets, the client may use multi-currencies exchanged in Tiger Trade instead of exchanging in a bank then depositing. Tiger's currency exchange rates are better than banks, and there are no commissions. If the client finances the transaction, with a margin loan,converting currency will reduce the interest expense of the margin loan.

4. What currencies can I exchange?

Tiger supports currency exchange in the following currencies: SGD, USD, HKD, CNH, AUD, NZD, EUR, GBP, and JPY.

5. What is the exchange rate?

The currency exchange rate is real-time and superior to that of most banks. 

 

6. What are the fees for currency exchange?

Fees are currently waived.

 

7. When can I do the currency exchange?

6:20am to 4:55am next day (Singapore time) on trading days (Tiger Trade does not support currency exchange from 12pm - 1pm for the time being due to system settlement requirements).

 

8. Other notes

1) The currency exchange only supports the exchange of cash in the corresponding currency, but not financing. For example, if you have 10000 USD in cash and want to exchange it to HKD or CNH, the exchange limit is 10000 USD.

2) The settlement date of currency exchange is T+2.

3)Why can't I exchange all my SGD into USD completely? which there is always a balance of less than 1 SGD.

Currency exchange is always in a pair of 2 currencies. The conversion of Singapore dollar to U.S. dollar is USD.SGD. The currency exchange is based on USD, so regardless of the direction of exchange is buying or selling, the base currency must round up to the nearest dollar sound better.
*For the base currency of each currency exchange, please refer to this list
Symbol Security Type Base Currency
AUD.CNH Foreign Exchange AUD
AUD.HKD foreign exchange AUD
AUD.JPY foreign exchange AUD
AUD.NZD foreign exchange AUD
AUD.SGD foreign exchange AUD
AUD.USD foreign exchange AUD
CNH.HKD foreign exchange CNH
CNH.JPY foreign exchange CNH
EUR.AUD foreign exchange EUR
EUR.CNH foreign exchange EUR
EUR.GBP foreign exchange EUR
EUR.HKD foreign exchange EUR
EUR.JPY foreign exchange EUR
EUR.NZD foreign exchange EUR
EUR.SGD foreign exchange EUR
EUR.USD foreign exchange EUR
GBP.AUD foreign exchange GBP
GBP.CNH foreign exchange GBP
GBP.HKD foreign exchange GBP
GBP.JPY foreign exchange GBP
GBP.NZD foreign exchange GBP
GBP.SGD foreign exchange GBP
GBP.USD foreign exchange GBP
HKD.JPY foreign exchange HKD
NZD.CNH foreign exchange NZD
NZD.HKD foreign exchange NZD
NZD.JPY foreign exchange NZD
NZD.USD foreign exchange NZD
SGD.CNH foreign exchange SGD
SGD.HKD foreign exchange SGD
SGD.JPY foreign exchange SGD
USD.CNH foreign exchange USD
USD.HKD foreign exchange USD
USD.JPY foreign exchange USD
USD.SGD foreign exchange USD

FAQs

1. After making a deposit (not in USD), does the system automatically convert the funds into USD?

→  Tiger Trade APP does not do the currency exchange automatically. The base currency in Tiger is USD, so the currency displayed is USD. The client may view the actual cash amount via APP > Trade > Account > Cash. For example, if a client deposits SGD and intends to trade US stocks with Tiger, he/she has two options: 1. Currency Exchange: APP > Trade > Account > Cash > Exchange; 2. Trading by financing.

2. Can Tiger Account hold funds in multiple currencies at the same time?

→  Yes.

 

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