Frequently Asked Questions (FAQ)

Q:What are the brokerage fees for trading U.S. and H.K. stocks?

A:

Please refer to the brokerage fees table.To proceed, please click onto this link

Q:Are there any platform fees required?

A:

Please refer to the brokerage fees table. To proceed, please click onto this link

Q:What is the fee for deposit/withdrawal of funds?

A:

Please refer to “Funds Related Issues ” under deposit/withdrawal. Please click onto this link. 

Q:What is the transfer-out fee for securities?

A:

100 USD per stock (regardless of the number of shares) for US stock transfer-out

500 HKD per transaction (regardless of the number of stocks or the number of shares) for Hong Kong stock transfer-out.

Currently, other stocks transfer-out is not available.

Q:How do I transfer securities into my account?

A:

Please contact our Client Services Support at Tel: +65 6950 0591 or email tservice@tigerbrokers.com.sg

Q:Does Tiger Brokers provide real-time market data? How much does it charge?

A:

Tiger Brokers’ mobile application - Tiger Trade has launched a full subsidy policy, and all registered users are able to enjoy complimentary U.S. stock market quotation (Usual Price: $10/month) and basic H.K. stock market quotation.

Q:What is the financing interest rates for Tiger Brokers?

A:

Please refer to Financing Interest Rate.To proceed, please click onto this link

Q:What is W-8Ben form?

A:

W-8 Form is a requirement by the US Inland Revenue Service for account holders to declare that the beneficiary owner of the amount received from US sources is not of US origin. For clients who wants to trade the U.S. markets, they will need to complete this form. The form will remain in effect for a period starting on the date the form is signed and submitted and ending on the last day of the third succeeding calendar year. If a change in circumstances makes any information on the form incorrect, you must re-submit the appropriate form within 30 days of the change in circumstances.

Q:Where can I find out more on U.S. stocks trading?

A:

Please refer to Help Center U.S. Stocks Trading.To proceed, please click onto this link

Q:Where can I find out more on H.K. stocks trading?

A:

Please refer to Help Center → H.K. Stocks Trading To proceed, please click onto this link

Q:Where can I find out more on Singapore stocks trading?

A:

Please refer to Help Center → SG Stocks Trading. To proceed, please click onto this link.

Q:How can I reach you via the phone?

A:

For Client Services Support, please call Tel: +65 6950 0591 from 9am to 6pm. SGT. 

Q:What is the leverage offered by Tiger Brokers for securities margin trading?

A:

Tiger Brokers offers up to 70% intraday day trading leverage and 50% overnight margin requirements.

Q:What are the methods of deposit fund?

A:

Please refer to "Guidelines for Fund Deposit". Please click onto this link

Q:How can I withdraw funds and the cost of it?

A:

Please refer to "Withdrawal of Funds". To proceed, please click onto this link.

Q:Are my fund and assets safe in Tiger Brokers (Singapore) Pte Ltd (TBSG)?

A:

Please refer to the" Safety of Funds and Assets".  To proceed, please click onto this link

Q:How to deposit funds?

A:

Please refer to the "Process of Fund Deposit". To proceed, please click onto this link

Q:Are my Singapore shares custodized with CDP or with Tiger Brokers?

A:

Your Singapore shares bought via Tiger Brokers are custodized with us and not with CDP.

Hence shares bought via CDP will not be able to be sold via Tiger Brokers.

Q:Can Tiger Account hold funds in multiple currencies at the same time?

A:

Yes.

Q:After making a deposit (not in USD), does the system automatically convert the funds into USD?

A:

Tiger Trade APP does not do the currency exchange automatically. The base currency in Tiger is USD, so the currency displayed is USD. The client may view the actual cash amount via APP > Trade > Account > Cash. For example, if a client deposits SGD and intends to trade US stocks with Tiger, he has two options: 1. Currency Exchange: APP > Trade > Account > Cash > Exchange; 2. Trading by financing.

Q:Can I trade on margin or do I have to trade in cash?

A:

Both are available with Tiger Brokers.

1. Margin Trading (Financing): deposit in any currency, then trade in any market by financing if your Tiger Account is a Margin Account; or

2. Cash Trading (available for both Margin Account and Cash Account):
2-1. deposit SGD, USD or HKD, then trade in corresponding market(s) using the deposited cash without financing; or
2-2. deposit SGD, USD or HKD and do the currency exchange on Tiger Trade, then trade using cash

Notes on 2-2: The settlement date of currency exchange is T+2. If you prefer that no finaning interest is incurred, you may refer to the following tips based on the rules made by Exchanges:
1) Immediately after the currency exchange, using cash to trade products of which the settlement date is T+2 (eg. US, Hong Kong, Singapore and Australian stocks) will be free of interest.
2) 1 trading day after the currency exchange, using cash to trade products of which the settlement date is T+1 (eg. China A-shares, futures, and US stock options) will be free of interest.
3) 2 trading days after the currency exchange, withdrawing the cash will be free of interest.
[You may also immediately carry out the above operations, which might incur the corresponding financing interest.]